Shipping Information

 

Experience hassle-free gift giving with Misk! Our shipping partners ensure swift delivery of your customized gift box to any address in Lebanon and abroad. Whether you're in Tripoli or abroad, we've got you covered! Expect delivery within 1-2 days for orders in Tripoli and up to 72 hours for other areas via our top-speed standard ground shipping.

International Shipping

 

At Misk, we believe that distance shouldn't be a barrier to sharing meaningful gifts with loved ones. That's why we work with DHL, enabling us to deliver our exceptional gift boxes to almost any location across the globe. International shipping typically takes between 5 to 7 working days, and our competitive rates will be calculated based on the destination and weight of your selected products at checkout.

Please note that orders shipped outside of Lebanon may be subject to additional import duties, VAT, taxes, and customs clearance charges by the destination country, which are the sole responsibility of the customer. While we strive to ensure a smooth and timely delivery, any delays or charges incurred during customs clearance are beyond our control.

At Misk, we understand that sometimes you need to send gifts to multiple locations or arrange for bulk shipments to a single address. That's why our flexible delivery options cater to your unique needs, ensuring that your gifts arrive in pristine condition, no matter where in the world they're headed.

 

Provide Shipping Details


You can provide an address or update the address where you wish the ordered items to be delivered. Whether you want to send the gift to your own address or directly to the recipient, we've got you covered. Don't forget to include your contact number so we can keep you informed throughout the delivery process.

Questions:

 

How can we order a gift box from Misk?

  • Since this is a gift, can I request a specific delivery date?

We are happy to work with you to make sure that your gift is received within a certain window of your desired date. Contact us via WhatsApp and we'll work with you to make this happen.

Can you include a personalized note in my order?

Yes, we can include your personal note - simply write it in the box when you check out. Your sentiment will be printed on a note card and placed within your box when shipped.

Can you add my logo to my gift box or do you create private label boxes?

Yes, we can create specially branded gift boxes for your company, special event or organization in multiple quantities (30 pieces and more). 

I ordered a box via one of your expedited options and it was delayed a day or two, why?

We’re so sorry to hear that! Unfortunately, once an order leaves our warehouse, we’re at the mercy of our carriers to deliver our orders as promised. If a delay happened on DHl’s part, it is out of our control and we are unable to offer refunds for shipping costs at this time.